Insight & White Papers

Retail Industry Executive White Paper: The Age of Customer-Driven Everything - Mihalick

Retail Industry Executive Insight Paper: The New Retail Paradigm: A Postscript on the COVID-19 World - Crowley

Student Insight Papers

Doctorate Student Insight Paper: Pursuing the Singular Experience - Zhou and Forney

Master's Student Insight Paper: Smart Tourism and Smart Destinations: The Path to Recovery Post COVID-19 - Calderon

Master's Student Insight Paper: Influences of Technology on Tourism: Retrospective and Future Perspectives - Dhungana

Master's Student Insight Paper: Luxury Experiences in Synchronous Channels: Attribution of Satisfaction in the Consumer Journey - Brown and Forney

Master's Student Insight Paper: "Digital First" Strategies in Home Furnishings and Decor: Expectation, Engagement and Choice - Jones and Forney

Undergraduate Student Insight Paper: The Shifting Beauty Paradigm: Empowering Women Through 'Self-Care', Natural Beauty and Beauty Experiences Online - Hemby and Forney